How can we help?
Have a question or running into an issue? We're here to help.
Email Support
For bugs, billing questions, or anything else, reach us directly.
adam@thepeakweekly.comFrequently Asked Questions
How do I cancel my subscription?
Open your device Settings, then tap your name at the top, then Subscriptions. Find The Peak Daily and tap Cancel Subscription. On Android, open Google Play Store, tap your profile icon, then Payments & subscriptions.
How do I reset my password?
On the sign-in screen, tap "Forgot your password?" and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
Why isn't my trash schedule showing?
Make sure you've set your home address in the app. Go to Settings and tap Change Address. Enter your full street address in Apex, NC. The trash schedule is pulled from the Town of Apex ReCollect system and requires an exact address match.
How do I report incorrect information?
If you see wrong event times, outdated business info, or any other errors, email us at adam@thepeakweekly.com with the details and we'll get it fixed. You can also use the chat to flag issues.
Is The Peak Daily available outside Apex?
The Peak Daily is built specifically for Apex, NC. While you can access it from anywhere, the features (events, trash schedules, outage alerts, etc.) are all Apex-specific and won't be useful for other locations.
How do I delete my account?
Email adam@thepeakweekly.com and request account deletion. We'll remove your account and all associated data within 48 hours. You can also delete your account from the Settings page in the app.